Terms of Service

Last updated: August 2026

Terms of Service

Welcome to Organova. By accessing or purchasing from organova.co.uk, you agree to be bound by the following Terms of Service. Please read them carefully.

1. About Us

Organova is a UK-based ecommerce brand selling home organisation products. For any queries, contact us at info@organova.co.uk.

2. Eligibility

By using our website, you confirm that you are at least 18 years of age, or that you have the consent of a parent or guardian, and that you are legally capable of entering into a binding contract.

3. Products

We reserve the right to modify or discontinue products at any time without notice. We do not warrant that product descriptions, images, or other content on our website are accurate, complete, or error-free. If a product you receive is not as described, your sole remedy is to return it in accordance with our Returns Policy.

4. Pricing

All prices are displayed in British Pounds (GBP) and include VAT where applicable. We reserve the right to change prices at any time. The price you pay is the price shown at the time of checkout.

5. Orders & Payment

By placing an order, you are making an offer to purchase the selected products. We reserve the right to accept or decline any order. Payment must be made in full at the time of purchase. We accept major credit/debit cards and PayPal. All transactions are processed securely.

6. Shipping & Delivery

We aim to dispatch orders within 1–3 business days. Delivery times are estimates and not guaranteed. We are not liable for delays caused by third-party couriers or circumstances beyond our control. Full details are available on our Shipping & Returns page.

7. Returns & Refunds

We offer a 30-day returns policy. Items must be unused and in original packaging. Full details are available on our Shipping & Returns page. Your statutory rights under the Consumer Rights Act 2015 are not affected.

8. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Organova and is protected by UK copyright law. You may not reproduce, distribute, or use any content without our prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Organova shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability to you shall not exceed the amount paid for the relevant order.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the new terms.

12. Contact

If you have any questions about these Terms, please contact us at info@organova.co.uk.